Request a Refund

Last Updated: [07/02/2024]

Welcome to United VITO's Refund Policy. This policy outlines our procedures regarding refunds for purchases made on our platform. Please read this policy carefully before making any purchases. By making a purchase on United VITO, you agree to abide by this Refund Policy.

1. Eligibility for Refunds

  • Digital Goods: Refunds may be available for digital goods purchased on United VITO, such as virtual items or subscriptions.

  • Conditions: To be eligible for a refund, you must request it within 3 days of making the purchase. Refunds will only be issued for purchases that have not been used or consumed.

2. Refund Process

  • Contact Us: To request a refund, please contact our support team at [email protected] with your purchase details and the reason for the refund request.

  • Verification: We may require additional information to verify your purchase and process the refund.

  • Refund Approval: Once your refund request is approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

  • Non-Refundable Purchases: Some purchases made on United VITO may not be eligible for refunds, including but not limited to donations, promotional offers, or in-app purchases made through third-party platforms.

4. Refund Timeline

  • Processing Time: Refunds may take 2 business days to process, depending on your payment method and financial institution.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [email protected].

Thank you for choosing United VITO. We strive to provide you with a positive experience and excellent customer service.